Dear Ladies and Gentlemen,
I rarely Write about such matters but I must compliment all of the officers and staff of Master Auto Body on a job well done on my Lexus 300 last week
The accident that occasioned the damage was when I had been stopped, dropping off some grandchildren at a Boynton Charter School when a nice lady behind me misjudged the situation and bumped hard into my back bumper. Her fault was clear and her insurance was Allstate. Allstate was quick to respond and nice to deal with.
Of the suggestions made by Allstate I selected your garage and when I drove there I was rewarded with contacts with the thoroughly professional set of Master Auto Body's personnel including of course the ladies who also assisted.
Having the Enterprise rep right in the office there to arrange my loaner was a welcome convenience as well.
The repair job is superb. Danny Lustman made sure I liked it. Scheduling was on the mark, and all my contacts were a pleasure.
I certainly appreciated that kind of efficiency and good work.
Leonard A. Brand, Jr. Esq
Just wanted you to know how much I appreciated your kindness in taking care of my car by going the extra mile. Not all people are like you!
Thank you so much & God bless-
Thank you and all of your wonderful staff at Master Auto Body. I was extremely impressed with the level of service and the great attitude of everyone at your shop. You have assemebled a good crew. In addition to the great customer service, the work on my Acura was top-level and the car looks as good as new. I will definitely recommend your services to my friends and colleagues in need of some TLC for their cars. Thanks again for making what could have been an unpleasant experience more bearable!
Andrew M. Jackson
Andrew M. Jackson
Law Offices of Andrew M. Jackson
To: Michael & Harriet,
We want to take this opportunity to tell you that we have enjoyed working with Angie at your facility. She is a terrific asset to your organization as she is friendly, courteous, and goes way out of her way to please the customer. As a result, we would definitely recommend your shop toany one of our friends who might need your services. Please extend
our appreciation to Angie.
We would remiss if we did not mention Mariella, who is the first voice of your company, as she is very pleasant and sweet on the phone, making a very favorable first impression on potential customers.
Again, thank you for your services, and for having such a positive staff.
Ethel & Jerry Volin
Ethel & Jerry Volin
After 50 years of driving, I finally have my first accident and that with my 2010 Ford Fusion. Well, the car acted as it was designed to, and deployed airbags, crumble zones crumbled to a absorb the impact, and fortunately the only thing hurt was my pride.
I have the fortune of knowing Danny Lustman one of your adjusters, and called him at 7:30pm. He sprung into action, help me get my car towed to you, and continued with weekly calls and follow ups, until I picked up my beautiful repaired car. He is to be congratulated on making an unpleasant situation, a pleasant experience!!
Everyone I met at your facility was customer oriented and a pleasure to deal with, even the company dog was great!
I sincerely thank you for the great staff you picked and nurtured, along with a top notch repair job, then returning the car neat and completely detailed.
I will certainly be pleased to recommend your facility to anyone that might ever need it. the last plus to everything is your commitment to being a "green shop".
Happy Dog Bakery
I wanted to express my gratitude for the care and dedication you showed for concerning the repair of my Mazda 3. I really appreciate that you went the extra mile - literally, and in the trunk! - to ensure that my vehicle was returned to me as good as new. Having an auto accident was very stressful, but you helped make the repair to my vehicle much less stressful for me.
Thank you best regards
Please accept this note from a very, very satisfied customer. Obviously, an auto accident is not the most pleasant of situations: however, your all around service, result, and positive environment made this happening have a positive conclusion. I cannot envision how your operation could have served me any better.
Thank you once again for your professionalism, courtesies and superb repair of my vehicle... and of course, my appreciation to the very able Han for making the negatives of an auto accident seem like nothing more than an inconvenient blip. Indeed, my Infinity looks like new!
To Paul and your very skilled auto body staff, thank you for restoring my 12 your old Camry into now what looks like a new car. It was worth the wait.
My thanks and very sincere appreciation for a terrific "job well done" on my Beetle. She looks great and runs like a new one!!
p.s. Appreciated the daily "up-date" calls from Paul
With three auto body shops in Boynton Beach, Delray Beach and Fort Lauderdale, Master Auto Body proudly serves the entire coastal Florida area from West Palm Beach to Lake Worth to Highland Beach to Boca Raton, Deerfield Beach, Coral Springs, Coconut Creek, Margate, Pompano Beach and Oakland Park.